Terms and Conditions of Service
Please read this document carefully. These Terms govern your use of the Platform and the administrative facilitation services provided by courtmarriagelucknow.com.
Welcome to courtmarriagelucknow.com (the "Platform"). These Terms and Conditions ("Terms") form a legally binding agreement between you ("User/Client") and the Company operating the Platform ("Company", "we", "us"). By accessing the Platform, submitting a request, or using the Services, you confirm that you have read, understood, and agree to these Terms.
1. Definitions
- Company: The private entity operating courtmarriagelucknow.com.
- Platform: The website, forms, communications, and software systems operated by the Company.
- User/Client: Any person who visits the Platform or requests Services.
- Lawyer: An independent legal professional enrolled with a State Bar Council in India.
- Services: Administrative coordination, appointment scheduling facilitation, documentation organization (non-legal), status tracking, and communication support.
- Platform Fee: The fee charged by the Company solely for the Services described above.
- Business Hours: Hours published by the Company, which may vary and may exclude public holidays/weekends.
2. Legal Nature of Platform
The Platform operates strictly as an administrative facilitator and case-management support system. The Company does not practice law, does not render legal opinions, does not interpret legal provisions for Users, and does not draft legal content.
3. Scope of Services
- Appointment Facilitation (User-initiated).
- Documentation Organization (Non-Legal).
- Communication Support / Virtual Number.
- Case-Management Support (reminders and status tracking).
- No guarantee of availability or response time.
4. Charges & Fee Structure
Any amount paid on the Platform is strictly the Company's Platform Fee for administrative facilitation/case-management services. The Platform Fee does NOT include legal advice, court/government fees, or any professional fees charged by an independent lawyer.
5. Contract Formation & Commencement
A binding contract for administrative Services is formed when the User submits a request and pays the Platform Fee. No Lawyer-Client relationship is created by form submission or payment of the Platform Fee.
6. Lawyer Relationship Disclaimer
Lawyers are independent professionals. The Company does not supervise, direct, or control a Lawyer's professional judgement, legal advice, strategy, or conduct.
7. No Recommendation / No Assignment
The Company does not recommend, endorse, rank, certify, rate, or guarantee any Lawyer. The Platform does not assign Lawyers or solicit legal work on behalf of Lawyers.
8. Disclaimer of Advice & Outcomes
Nothing on the Platform constitutes legal advice or guarantees. The Company does not guarantee outcomes, timelines, success, or results in any matter.
9. Refund / Cancellation
Refunds (if any) are governed strictly by the Platform's Refund Policy. Refund eligibility relates only to the Platform Fee and administrative Services.
10. User Obligations
The User agrees to provide accurate and complete details and remain reasonably available for coordination after confirmation.
11. Data Protection & Communication
The Company processes User data for administrative facilitation, customer support, fraud prevention, and compliance. The Company does not sell personal data to third parties.
12. Limitation of Liability
The Company is not liable for any advice given by a Lawyer, any action/inaction by a Lawyer, or any legal outcome. The Company's aggregate liability shall be limited to the Platform Fee paid by the User.
13. Governing Law / Jurisdiction
These Terms shall be governed by the laws of India. Courts at Lucknow, Uttar Pradesh shall have jurisdiction.
14. Grievance / Contact
For support or grievances, contact us at support@courtmarriagelucknow.com / 07985755455.